You think your privacy is important? So do we!
Bullex (“Bullex”, “we”, “our” or “us”) takes your privacy very seriously. We therefore only collect information that we need to provide you with our Bullex Services, to understand how you use them and to learn how we can continuously improve them. We will never make your data available to third parties for commercial purposes.
What information does Bullex collect and why?
We collect two categories of information:
Below you find in full detail what Personal data we collect and why.
|Personal Information||Why we collect it|
|Name, date of birth, address, copy of ID card, Proof or residence||We collect this data as part of our profile verification process. We have to make sure who you are in order to comply with ‘Know-Your-Customer” regulation. This means we compare the information on the copy of your ID card and a Proof of residence to the other information you have provided when registering at the Bullex Site.|
If you choose to receive our email newsletter we will send it to the email address you provide.
We also collect your email address as part of the account creation process. Your email address is required every time you log in. When you create an account we will use your email address for functional messages including email confirmation, customer service and messages required for the Bullex Services we provide you.
|Bank Account information, Public keys Wallets, requests and orders you enter at the Bullex Site, transaction details, balances you hold at Bullex||
We collect this information dependent of your use of the Bullex Services. This information is necessary to provide you with the Bullex Services.
When you log into your Bullex Account you will be able to see an overview of your orders, requests and transactions, plus an overview of the balances you hold at Bullex.
How does Bullex use my information?
We use Personal Information and Additional Data to:
What is Bullex’s legal basis for processing my data?
Bullex may process your personal data for the purposes mentioned in this policy on the basis of:
The Bullex Site, like many others, uses small files called cookies to help improve your experience. ‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer, Chrome or Safari) on your computer, tablet or mobile phone. They allow websites to store such things as user preferences or enable websites to hold session information as you navigate from page to page within the website. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “Cookies.”
Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the Bullex Site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the Bullex Site. These cookies cannot be used to identify individuals; they are used for statistical purposes only.
How do I turn cookies off?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, you could use the ‘Help’ option in your browser for more details.
Does Bullex share my information with 3rd parties?
Bullex will never sell your Personal Information or Additional Data to third parties or otherwise share your data for commercial purposes. We will not display on the Bullex Site, or otherwise disclose your Personal Information to any third party unless it is necessary to provide the Bullex Services, when required by law, or if we have good faith belief that such action is reasonably necessary to:
How does Bullex store & protect my information?
We understand how important your privacy is, which is why Bullex maintains (and requires its IT service providers to maintain) appropriate safeguards to protect the security and confidentiality of the Personal Information you entrust us.
The Bullex Site and your customer information are primarily hosted within the EU and fall under the General Data Protection Regulation of the EU. To provide Bullex Services to you Bullex cooperates with a number of IT Service providers that may be based outside of the EU. If you are located in the EU, your Personal Data may be transferred to such service providers in non-EU countries that are recognized by the European Commission as providing an adequate level of data protection according to EU standards (the full list of these countries is available here). For transfers from the EU to countries not considered adequate by the European Commission, we have put in place adequate measures. Our IT service provider located in the USA are certified members pursuant to the EU/US Privacy Shield, to protect your Personal data.
We employ generally accepted industry standards to protect your Personal Information and we continuously strive to protect your information and privacy as much as we can. Unfortunately, no data transmission over Wi-Fi or the Internet can be 100% secure. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us online.
Please recognize that you play a vital role in protecting your own Personal Information. When creating a Bullex Account, it is important to choose a password of sufficient length and complexity, to not reveal this password to any third-parties, and to immediately notify us if you become aware of any unauthorized access to or use of your account.
If you have reason to believe that your data is no longer secure, please contact us as soon as possible at [email protected].
How long does Bullex keep my information?
We store your Personal Information securely as long as you decide to use our Bullex Services. We will only retain your Personal Information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes.
How can I access/ change/ remove my Personal Information?
You can opt-out of receiving our emails by following the unsubscribe instructions included in each email or by contacting us at [email protected].
You can modify or delete the Personal Information you have provided to us by logging into you Bullex Account and updating your profile. Please note that we may have to restart our verification processes after you changed your Personal Information.
In case you want us to completely remove your information, please contact us at [email protected].